What is Overcentric?
Overcentric is a unified toolkit designed to help startups grow.
Understanding users and making sure they find success in our products is the most important part of every startup journey.
While there are many tools available to help with different aspects of this, they are often scattered, fragmented, bloated, and complex to use. Startups frequently end up stacking multiple tools, each with its own interface and data silos. If they try to connect them, the integration itself becomes yet another burden to maintain.
This fragmentation leads to a lack of clarity and understanding of users and their journey.
Overcentric solves this by consolidating the functionality of multiple scattered tools into a single, privacy-first platform that provides:
- Website analytics
- Product analytics
- Customer support chat
- Help center
- Session replays
- Error tracking
Our mission at Overcentric is to give founders, engineers, and teams a complete and clear view of the entire user journey, from the very first website visit to long-term product usage, and the tools to help their users succeed - without the complexity of multiple tools and integrations.
Observe, Understand, Act
Overcentric doesn’t just show you data, it provides a unified space where you can observe user behavior, understand intent, and take action immediately.
Instead of jumping between an analytics tool to see visits, conversions or drop-offs, a CRM to check user status, and a communication tool to send a message, Overcentric brings it all into one dashboard:
- Observe: Track website traffic, analyze product events, and watch session replays to see exactly how users interact with your product.
- Understand: Identify users who are struggling with friction points, pinpoint those who are “fading away” and at risk of churn, or spot power users who are ready for an upsell.
- Act: Communicate directly with users via the built-in chat tool the moment you spot a need. Whether it’s helping a user through a technical error or reaching out to a potential lead, you can close the loop without switching between tabs.
Built for Privacy and Speed
We understand that for modern startups, privacy is a requirement, not an afterthought. That’s why we built Overcentric with privacy in mind:
- Privacy-First Architecture: No third-party cookies, no IP address storage, and built-in de-identification tools.
- Developer-Friendly: A single, lightweight JavaScript SDK handles everything. For high-security environments, our HTTP API allows you to send events directly from your backend.
- Flexible Data Residency: All data is stored and processed within the EU, supporting GDPR and HIPAA-compliant regulations. US data residency is also supported.
Ready to get started?
Setup is simple and typically takes less than 5 minutes.