All-in-One Philosophy

All-in-One Philosophy

Overcentric is built on a simple but powerful idea: understanding your users and providing great support shouldn’t require a dozen different tools.

The Problem with Fragmented Tools

Most startups end up with a patchwork of tools:

  • One tool for website analytics
  • Another for product analytics
  • A separate session replay tool
  • Yet another for error tracking
  • A different platform for live chat
  • And something else for documentation

This fragmentation creates problems:

  • Context switching — Jumping between tools wastes time
  • Disconnected data — Hard to see the full user journey
  • Higher costs — Multiple subscriptions add up quickly
  • Integration overhead — Each tool needs separate setup and maintenance

The Overcentric Approach

Overcentric brings everything together in one unified platform:

┌───────────────────────────────────────────────────────────────────┐
│                          OVERCENTRIC                              │
├────────────────┬──────────────────┬───────────┬───────────────────┤
│ Web Analytics  │ Product Analytics│  Replays  │      Errors       │
├────────────────┼──────────────────┼───────────┼───────────────────┤
│     Users      │       Chat       │Help Center│   Weekly Report   │
└────────────────┴──────────────────┴───────────┴───────────────────┘

Benefits of Unified Tooling

  1. Complete User Journey — See everything from first website visit to product usage in one place
  2. Connected Context — When a user starts a chat, you can see their session replay, recent events, and any errors they encountered
  3. Simplified Integration — One script, one initialization, everything works
  4. Lower Total Cost — One subscription instead of many
  5. Consistent Experience — Same UI patterns, same data model, same mental model

Full-Funnel Visibility

Overcentric tracks users across their entire lifecycle:

Stage What You See
Acquisition Website visits, traffic sources, landing pages
Activation Sign-ups, onboarding completion
Engagement Product usage, feature adoption, active users
Support Chat conversations, help center searches
Retention Return visits, subscription changes

This full-funnel view helps you understand not just what users do, but why they do it—and where they need help.

Built for Solo Founders and Small Teams

Overcentric is specifically designed for solo founders and small teams who need powerful insights without the complexity of enterprise tools. Every feature is built to:

  • Work out of the box with sensible defaults
  • Require minimal configuration
  • Provide actionable insights, not just data
  • Scale with your growth

Next Steps